Return Policy
Our top priority is for you to be happy with our products. We understand that things happen and an outfit doesn't work out. Please let us make it right.
Need to make a Return or Exchange?
Free Returns
Returns are free within 14 days of package arrival
Free Shipping on Returns
If returns are initiated within the return window (14 days from delivery) shipping is free.
Refund/ Exchange
Return must have original tags and be unworn for full refund or exchange.
Return Policy
Return Policy
At Little Redwoods, each piece is thoughtfully handmade with care. Because of the nature of our small-batch production, we ask that you review our return policy before purchasing.
Returns & Exchanges
We accept returns and exchanges on unworn, unwashed items within 14 days of delivery. Items must be in their original condition with tags (if applicable).
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Non-Returnable Items
The following items are not eligible for return or exchange:
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Custom or made-to-order pieces
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Sale or discounted items
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Worn, washed, or damaged items
Sizing
Please refer to our sizing chart before purchasing. If you have questions about fit, feel free to reach out—we’re happy to help! Because each item is handmade, slight variations in sizing may occur.
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Return Process
To initiate a return or exchange, please email us at [your email] with your order number and reason for return. Once approved, we will provide return instructions.
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Shipping Costs
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Customers are not responsible for return shipping costs unless the item arrived damaged or incorrect.
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Original shipping fees are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with photos so we can make it right.
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Refunds
Once your return is received and inspected, refunds will be issued to your original form of payment within 5–7 business days.